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Privacy Policy for LifeShare Blood Center

At LifeShare Blood Center (“LifeShare,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information we collect and use in connection with our website, donor registration and donation activities, donor centers, and communications with donors.

This Privacy Policy explains how LifeShare collects, uses, maintains, and protects personal information, including information collected online, in person at LifeShare donor centers and blood drives, through donor registration and other offline interactions, and through our SMS/text messaging program.

Information We Collect

Depending on how you interact with LifeShare, we may collect information such as your name, address, telephone number, mobile telephone number, email address, date of birth, appointment information, donation history, eligibility and screening information, and other information you provide to us in connection with blood donation.  Certain information may be collected as required by applicable regulatory requirements established by the U.S. Food and Drug Administration (FDA) for blood donation and donor eligibility.

When you provide your mobile telephone number and elect to receive LifeShare informational text messages, we may also collect and maintain your SMS consent status, the date of your consent, and information necessary to administer your SMS preferences.

The personal information that you are asked to provide, and the reasons why it is requested, will be explained at the time it is collected or at any time upon request.

How We Use Your Information

LifeShare may use information we collect to:

  • Register and manage blood donations and donor appointments;
  • Communicate with donors regarding their donations and appointments;
  • Provide information regarding estimated donation eligibility or next donation dates, subject to applicable screening and eligibility requirements;
  • Communicate verified blood needs and nearby blood drives;
  • Provide customer service and respond to questions or requests;
  • Maintain donor records and administer our donor programs;
  • Protect the security and integrity of our systems and prevent fraud or misuse;
  • Improve our services and communications; and
  • Send informational communications, including SMS/text messages, when a donor has provided the applicable consent.

LifeShare SMS/Text Messaging

LifeShare utilizes SMS/text messaging for informational communications related to blood donation.

If you opt in to receive these messages, LifeShare may send texts concerning matters such as your estimated next donation date, appointments, community blood needs, nearby blood drives, and other information related to your blood donation.

These SMS messages are intended to provide informational, donation-related communications and are not promotional or marketing messages.

Your SMS consent is optional and is not required to donate blood or otherwise receive donor services from LifeShare.

You may opt out of LifeShare informational text messages at any time by replying STOP. You may request assistance by replying HELP. Message and data rates may apply. Message frequency will not exceed the maximum frequency disclosed in the applicable SMS consent and terms.

SMS Service Providers

LifeShare may use third-party service providers to transmit SMS messages on LifeShare’s behalf and to support the administration of the SMS program.

LifeShare does not sell, share, or provide mobile telephone numbers or SMS consent information to third parties or affiliates for their own marketing or promotional purposes. Third-party service providers may receive information necessary to provide SMS services to LifeShare, subject to applicable contractual and security requirements.

Information Sharing

LifeShare may share certain information about you with service providers and other parties when reasonably necessary to provide, maintain, or support LifeShare’s services and communications, or as otherwise permitted or required by law.

LifeShare does not sell or provide donor mobile telephone numbers or SMS consent information to third parties or affiliates for their own marketing or promotional purposes.

Website and Online Information

LifeShare’s website may collect information through forms, cookies, analytics technologies, log files, and other technologies. Information collected through the website may include IP address, browser type, date and time of visits, referring pages, and other technical information.

Third-Party Websites and Services

This Privacy Policy does not govern the privacy practices of third-party websites or services that may be linked from LifeShare’s website. We encourage you to review the privacy policies of those third parties.

Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, including rights to request access to, correction of, deletion of, or information about the personal data LifeShare maintains about you.

To exercise applicable privacy rights or ask questions about this Privacy Policy, please contact LifeShare at:

LifeShare Blood Center
[email protected]
800.246.5433
8910 Linwood Avenue, Shreveport, LA  71106

Children’s Information

LifeShare does not knowingly collect personal identifying information from children under the age of 13 through its website. If you believe a child has provided personal information to LifeShare, please contact us.

Changes to This Privacy Policy

LifeShare may update this Privacy Policy from time to time. The revised policy will be posted on this website with its effective date.

Visit https://www.lifeshare.org/smsconscent/ for SMS Conscent for Terms of Service.